Join us for an insightful episode as Chris McGowan sits down with Ben Booth to explore the remarkable evolution of MaxContact. Ben shares his compelling journey from working in a family-run business to leading major transformations, including innovative product development and strategic rebranding efforts. This episode offers an in-depth look at the critical importance of leveraging data, scaling operations while maintaining a robust company culture, and navigating intricate business transitions such as management buyouts and succession planning.

Discover how MaxContact has adapted to the rapidly evolving tech landscape, the strategies they’ve employed for market adaptation, and the lessons learned along the way. Ben shares his passions for building strong professional relationships and nurturing internal talent to become the best in the market. Whether you're an aspiring entrepreneur or a seasoned business leader, this episode is packed with actionable insights and practical strategies to help you thrive in the fast-paced tech industry.

Key takeaways:

  • Ben’s transformative journey at MaxContact
  • Leveraging data and maintaining culture during growth
  • Navigating management buyouts and succession planning
  • Implementing structural changes like rebranding and product sourcing
  • Effective strategies for market adaptation and business growth
  • Preparing for business exits and securing private equity investment
  • Building strong relationships and seeking expert guidance

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