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Service Desk Manager

  • Platform Engineering & Infrastructure

  • England, UK

  • £40,000 - £50,000

  • Permanent

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Recruiting this role:

John Beesley

John Beesley

Burns Sheehan is working with a true 'technology for good' organisation as it embarks on an ambitious three year transformation. The process will be spearheaded by their highly impressive new CTO, who has identified an immediate need to appoint a Service Desk Manager. This diverse role will have a single, overarching mission; ensuring that customers receive a memorable service at all times, for the right reasons.

About them

A data-driven business whose services make a positive impact on millions of lives across the UK.

About you

You are driven to deliver for your customers, internal and external. Leading a team of three with a remit to expand sounds manageable. You have worked in a bustling service desk environment and possess the organisation skills to effectively separate signal from noise. You have an appetite to learn and have dealt with some complex applications and systems in your time.

Working environment

The role can be worked from anywhere in the UK, but the team meets up once per quarter in the West Midlands.

What's on offer?

  • Salary up to £50,000
  • 28 days annual leave + Bank Holidays
  • Private medical insurance

Next steps

To begin the conversation, click Apply and John from Burns Sheehan will be in touch.

Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.

Apply now

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