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IT Support Engineer

  • Platform Engineering & Infrastructure

  • Manchester, UK

  • £0.00 - £250,000

  • Permanent

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Recruiting this role:

Macy Hart

Macy Hart

IT Support Engineer -

Up to £25,000 - Hybrid working - 1-2 days in Exchange Quay

This is a chance to work with one of the most exciting, tech-led businesses in Manchester, who have structured plans for growth and expansion in 2022. They are a forward-thinking employer who provide the perfect atmosphere for people to grow and expand their own individual skills, whilst simultaneously contributing to an upscaling business. They also believe in a working culture in which people can voice their opinions and put forward suggestions for improving aspects of the business, product, or general ways of working.

Day-to-day tasks and responsibilities:

  • Provisioning of new users including IT Hardware, licenses and required access to systems including VPN and network
  • Managing the disposal of old/damaged/faulty equipment in-line with departmental, guidelines, including secure data disposal.
  • Handling ownership and management of IT incidents allocated and /or reported by staff
  • Managing the escalation process of any incidents they are unable to resolve themselves
  • Administering Office 365 suite including licensing, Exchange and SharePoint management
  • Ensuring IT Equipment is in good order and updated accordingly
  • Maintaining the IT asset database

The ideal candidate:

  • A minimum of 1 years' service desk experience
  • Experience with Office 365
  • Experience with Linux would be desirable
  • PowerShell or other scripting language knowledge would be a bonus
  • Someone who can work just as well in a team, or with others, as on their own
  • Willingness to learn new skills, whilst constantly striving to improve their current skillset

This is a great opportunity for someone who wants to progress their tech career and get their foot in the door of a large, e-commerce business! If this sounds like something that would be of interest to yourself and a good fit for your skillset, click apply to begin the conversation!

Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.

Apply now

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